Are you driven by the excitement of sales and dedicated to providing unparalleled customer experiences? If so, the Sales Consultant role at First National Bank (FNB) in Johannesburg may be the perfect fit for you.
Job Description:
As a Sales Consultant at FNB, you’ll play a pivotal role in ensuring exceptional customer satisfaction. Your responsibilities will include:
- Offering Value-Adding Solutions: Thrive in a dynamic environment by providing customers with solutions that meet their needs and aspirations.
- Adherence to Policy and Process: Execute your work in alignment with organizational values, code of ethics, and governance standards.
- Risk Identification and Escalation: Stay vigilant in identifying and escalating potential risks to maintain a secure environment.
- Sales Target Achievement: Drive sales targets and cost of sales ratios while maximizing revenue opportunities.
- Product Knowledge and Cross-Selling: Maintain expertise in FNB products and services to facilitate cross-selling and digital adoption.
- Stakeholder Relationships: Build and nurture relationships with stakeholders, contributing to teamwork and inclusivity.
Requirements:
To excel in this role, you’ll need:
- Relevant Qualifications and Sales Experience: A background in sales and customer service is essential.
- Communication Skills: Strong verbal and written communication skills are crucial for effective interaction with customers and colleagues.
- Financial Knowledge: Understanding of financial products and services.
- Compliance and Risk Management: Knowledge of governance and compliance standards, with the ability to identify and escalate risks.
- Problem-Solving Abilities: Strong analytical and problem-solving skills to address customer needs effectively.
What We Offer:
Join a dynamic and supportive work environment where you’ll have:
- Growth Opportunities: Opportunities for professional growth and development.
- Competitive Compensation: A competitive salary and benefits package.
- Talented Team: Collaborate with a talented team dedicated to the success of the company.
How to Apply:
If you’re a self-motivated individual with a passion for exceptional customer service, we encourage you to apply now. All appointments will align with FirstRand Group’s Employment Equity plan, and the Bank is committed to supporting the recruitment and advancement of individuals with disabilities.
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Join us at FNB and make a difference by delivering exceptional customer experiences.